Satisfaction Guarantee

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Satisfaction Guarantee:

Our Light Beam customers may return purchased mineral specimens and other purchased merchandise in “brand new condition” for a full refund within thirty (30) days of the date of purchase.

 

Return Policy:

Our Light Beam customers may return purchased mineral specimens and other purchased merchandise in “brand new condition” for a full refund within thirty (30) days of the date of purchase.  All returns must have a Return Authorization Number.  Call 806-346-3485 for a Return Authorization Number and Return Address.  Customers are responsible for “return shipping” unless the item was “damaged on arrival” or the wrong item.  Please return a copy of the merchandise packing slip.

 

All Merchandise Subject to Prior Sale:

All merchandise, except gift cards, is available in a “Quantity of One (1).”  Each mineral specimen is a unique item made by natural processes in the Earth’s crust.  Each jewelry item is handmade and is a one of a kind item.  All merchandise for sale on Light Beam Crystals’ web site is subject to prior sale. 

 

Internet websites and inventory quantities are maintained though electronic transactions and electronic and manual inventory reductions.  It is possible that two or more sales for the same item of merchandise could be made before the “Inventory Control Process” has removed an item for sale.  If two or more purchases are made for the same “Stock Number Item,” the specific item sold will be shipped or delivered to the customer who placed the FIRST order for the specific item in question and whose method of payment is also verified and approved. 

 

We will notify other customers who have purchased the same “Stock Number Item,” by email, phone, or other appropriate methods and informed them the item was subject to prior sale and that it is no longer available for sale.  Light Beam Crystals apologizes in advance for any inconveniences that this situation may cause.  Light Beam Crystals’ total liability for “previously sold items” and/or for inaccurate information on this website for any reason and for the customer’s total remedy for any cause whatsoever is limited to the amount paid by the customer.

 

All merchandise is subject to prior sale.  Prices are subject to change without notice.  Photographs are larger than the actual size of the merchandise to show details.  Measurements given for height, width, depth, and weight are subject to reasonable variations.  The weight measurement may include the small plastic base used to display the specimen.  Light Beam (Crystals) Enterprises is not responsible for errors or inaccurate information in website regardless of the cause, whether human, typographic, photographic, electronic, mechanical, or otherwise.  All merchandise is provided AS-IS without warranty of any kind and Light Beam Crystals expressly disclaims all implied warranties of any kind, including but not limited to warranties of merchantability and fitness for a particular purpose.  Light Beam Crystals and Light Beam Enterprises shall have neither liability to any person or entity with respect to any losses or damages arising from the information contained in this website except for a one-time refund limited to the price paid by the customer for the merchandise.  This website is Copyright © 2007 by Karl Woods, Webmaster.

 

Questions:  If you have questions about our Satisfaction Guarantee or Return Policy, please contact us by phone at 806-346-3485 or by email at email at lightbeamcrystals@msn.com.  Light Beam Enterprises, Inc., is doing business as Light Beam Crystals.  Thank you.

 

 

Our Privacy Statement:

We are highly sensitive to the privacy interests of our consumers, and we believe that the protection of your interests is one of our most significant responsibilities. In acknowledgment of our obligations to you, we have adopted the following Privacy Policy applicable to information about consumers that we acquire in the course of our business with you:

 

1.  Acquisition of Your Information. We do not acquire any more information about consumers than is required by law or is otherwise necessary to provide a high level of service efficiently and securely.

 

2.  Our Employees and Your Privacy. We train all of our employees about the importance of privacy. We give access to information about consumers only to those employees who require it to perform their jobs.

 

3.  Security Measures. We make access to privacy-sensitive information subject to rigorous procedural and technological controls, consistent with legal requirements and the demands of customer service.

 

4.  Disclosure to Third Parties. We will provide individually-identifiable information about consumers to third parties only if we are compelled to do so by order of a duly-empowered governmental authority, we have the express permission of the consumer, or it is necessary to process transactions and provide our services.

 

5.  Privacy and Our Business Partners. When we make our technology or services available to business partners, we will not share with them any more consumer information than is necessary and we will make every reasonable effort to assure, by contract or otherwise, that they use our technology and services in a manner that is consistent with this Privacy Policy.

 

Questions:  If you have questions about this privacy policy, please contact us via email at lightbeamcrystals@msn.com or call 806-346-3485. Thank you.

 

Light Beam Crystals

1122 Denrock Avenue, Dalhart, Texas 79022

Phone 806-346-3485 and Fax 806-244-1010

Email:   lightbeamcrystals@msn.com

 

All merchandise is subject to prior sale.  Prices are subject to change without notice.  Photographs are larger than the actual size of the merchandise to show details.  Measurements given for height, width, depth, and weight are subject to reasonable variations.